FADELESS SUPPORT

Frequently asked questions

Need help with pizzapp ("Pizzap: Dough Calculator")? Email contact@skylarks.io. We usually reply within two business days. In the app you can also go to Settings > Contact us, which adds your app version and device to the email.

How are the amounts calculated?

pizzapp uses baker's percentages. Every ingredient is a percentage of the flour weight. Total dough = number of balls × ball weight, flour = total dough ÷ (1 + water + salt + oil + sugar + yeast), and each ingredient = its percentage × flour.

Instant or fresh yeast?

Pick the yeast type you have in the Yeast menu. Each style keeps its own percentage for instant dry yeast and fresh yeast. You can fine-tune it with Yeast %.

What does pizzapp Pro include?

Seven more styles (New York, Canotto, Roman pan, Sicilian, Detroit, Chicago and Vito), poolish and biga preferments, the bake planner with reminders, saved recipes, flour blends and the water temperature tool. It is a one-time purchase with no subscription.

How do I restore my purchase?

Open Settings > Restore purchases, or tap Restore on the pizzapp Pro screen, while signed in with the Apple ID you bought it with.

Reminders don't arrive.

Allow notifications for pizzapp in the iOS Settings app, then open the bake planner and tap Update plan.

Can I use ounces and Fahrenheit?

Yes. Choose Imperial in Settings > Units.

Privacy

See the Privacy Policy: https://www.skylarks.io/apps/pizzapp/privacy-policy